Research Services

We offer top-tier research solutions and services that deliver strong, high-quality insights. We are committed to meeting your research objectives.

Our research services provide you with the insights you need to make informed business decisions. We specialize in both qualitative and quantitative research methodologies that cover a wide range of industries and sectors.

Our team of experienced professionals is dedicated to providing reliable and accurate data that helps our clients make informed decisions and stay ahead of their competition. As a forward-thinking organization, we leverage the latest tools and technologies to deliver innovative solutions that meet the evolving needs of our clients.

Online Data Collection

Online data collection is a powerful and cost-effective way to gather consumer insights quickly and efficiently. At Probity Research, we offer online data collection services that leverage advanced survey programming, targeted sampling, and customized design to deliver high-quality data. Our online surveys can be tailored to your specific research objectives and can be administered to large, diverse audiences. We use a range of methods to ensure data quality, including pre-screening, data validation, and fraud detection.

Our online data collection services can be used for a wide range of research needs, from brand tracking and customer satisfaction surveys to product testing and concept validation. With our online data collection services, you can get the insights you need to make informed business decisions quickly and easily.

Advanced Survey Programming

At Probity Research, we specialize in creating custom surveys that deliver the insights you need to make informed decisions. Our advanced survey programming services allow us to design surveys that capture the data you need, no matter how complex your research objectives. From sophisticated skip logic and branching to adaptive surveys that adjust based on responses, we can customize our survey programming to meet your specific needs.

Our advanced survey programming services are designed to help you gather the data you need to make strategic business decisions. We can design surveys that capture insights into consumer behavior, preferences, and attitudes, as well as perceptions of your brand and products. Our survey programming is highly customizable, allowing us to tailor our approach to your research objectives and deliver the insights you need to move your business forward.

Qualitative Research Services

Sometimes the most valuable insights come from in-depth conversations and discussions. Our qualitative research services allow you to dive deeper into consumer behavior and perceptions through methods like focus groups and in-depth interviews. Our team of experienced moderators can lead discussions that uncover valuable insights, while our skilled analysts can interpret and synthesize the data to deliver meaningful findings.

Our qualitative research services are designed to help you understand the “why” behind consumer behavior and attitudes. We can facilitate focus groups and in-depth interviews that explore consumer perceptions of your brand and products, as well as broader market trends and consumer preferences. Our qualitative research services are highly customizable, allowing us to tailor our approach to your research objectives and deliver the insights you need to make informed decisions.

CATI services

Computer-assisted telephone interviewing (CATI) is a powerful tool for businesses looking to conduct surveys and gather data over the phone. At Probity Research, we offer CATI services that allow us to reach a wide range of audiences, including hard-to-reach populations. Our trained interviewers follow a script or ask follow-up questions as needed to deliver high-quality data that can be used to inform business decisions. We use advanced CATI software to ensure data accuracy and quality.

Our CATI services can be used for a range of research needs, including customer satisfaction surveys, brand tracking, and product testing. With our CATI services, you can gather data quickly and efficiently, without the time and cost associated with in-person data collection methods.

Customer Satisfaction & Loyalty Measurement

At Probity Research, we understand that customer satisfaction and loyalty are critical to the success of any business. Our customer satisfaction and loyalty measurement services enable you to gain insights into how your customers feel about your products or services, identify areas of improvement, and develop strategies to increase customer satisfaction and loyalty.

Our team utilizes a variety of research methods, including surveys, in-depth interviews, and focus groups, to gather customer feedback. We can also analyze customer behavior data and conduct market research to provide a complete picture of your customer satisfaction and loyalty levels. With our customized approach, we can help you develop effective strategies to improve customer retention, build brand loyalty, and increase customer satisfaction.

Product Concept & Ad Testing

Launching a new product or advertising campaign can be a risky venture without proper testing. Probity Research’s product concept and ad testing services can help you mitigate that risk by providing valuable insights before launch. Our team uses a combination of online surveys, focus groups, and in-depth interviews to gather feedback from your target audience. We then analyze the data to identify areas of improvement and provide recommendations to optimize your product concept or advertising campaign.

With our product concept and ad testing services, you can get an accurate understanding of how consumers perceive your product or message, identify potential weaknesses, and adjust your approach accordingly. Our testing services can help you fine-tune your product or messaging to resonate with your target audience and increase engagement and conversion rates. By partnering with Probity Research for your product concept and ad testing needs, you can make informed decisions and increase your chances of success in the market.


In today’s global marketplace, language barriers can be a significant obstacle to conducting research. At Probity Research, we offer professional translation services that allow you to conduct research in multiple languages. Our experienced translators can translate surveys, questionnaires, and other research materials with precision and accuracy, ensuring that your research is culturally sensitive and accessible to diverse audiences.

Our translation services are highly customizable, allowing us to tailor our approach to your specific research needs. Whether you need translations for surveys, focus group scripts, or other research materials, our team can help you communicate effectively with global audiences. With our translation services, you can conduct research in multiple languages, gather insights from diverse audiences, and make informed business decisions that drive success.

Let’s gather insights and make informed decisions together.